Better Journey Cards
We know that for some of our customers, travelling by bus can be a little daunting, so we’ve been working with many disability groups across Bedfordshire to design some journey assistance cards that you can show your driver as a way of discretely asking for a little extra help if you’d rather not ask them out loud.
If you don’t have access to a printer you can take a screen grab of the Better Journey Card on your mobile phone and show this to the driver instead.
For example, maybe you’re a little unsteady on your feet so need time to get to your seat before the driver pulls away from the stop or you lip read so need the driver to face you when they speak. Whatever the help you need, these little cards will help you and our drivers ensure you have the best possible journey.